Peaceful Parenting, a phrase I am told I cannot use anymore.
In the book, pages 209-215.
On the website, different information but same topic, http://sandradodd.com/parentingpeacefully
Some recent "Just Add Light and Stir" posts that tie in with this topic:
Where We Live
A smile instead of a frown
If you're reading this by e-mail and you need a path to the chatroom, click on the title to get to the blog, which has a tab up to the left with the link and password.